Belfast Shuttle Service FAQ

How do I make a reservation?

You can either book through our booking form, contact us through the email or call us on 02890 431322 for international calls +442890431322.

How do I pay for my shuttle?

You can pay in cash to the driver on collection. If you prefer to pay by Visa/MasterCard please let us know in advance.

You can also prepay using PayPal. After you book we can send you a Request for Payment/Invoice that will allow you to pay with your PayPal account or if you don't have a PayPal account you can pay directly with a Credit Card.

How far in advance do I have to reserve?

We suggest your booking is placed as soon as you have confirmed your travel date and times as availability changes daily. However we will endeavour to accommodate last minute requests.

What are your opening hours?

Our telephone reservation service operates 9.00am - 5.00pm daily Monday to Friday and 10.00-1.00 Saturday. An answer phone system will be in place outside of these hours so please follow the instructions. Please use the contact form from our web page as these are actioned daily.

What if I need to cancel my reservation?

Please contact us as soon as you need to cancel. At least 48 hours notice is required to cancel online bookings. If that is not possible please call us on 02890431322 anytime and leave a message if it?s out of hours.

What type of vehicles do you have?

Our vehicles are new shuttle buses that hold 8 passengers and the driver. They are long wheel based vehicles so therefore leave plenty of room for all your luggage. All our vehicles are air conditioned and are non-smoking. We can also supply private cars on request.

We are travelling with children, do you supply car seats?

Yes we do supply car seats for children. You must let us know at the time of booking how many seats you require.

What ports do you serve?

We serve Belfast International Airport, George Best City Airport and Belfast Docks.

Do you operate outside Belfast?

Yes we will take you anywhere in Ireland. Your quotation will be given to you in advance.

Where will my driver meet me?

Your driver will meet you at arrivals holding a ?Belfast Shuttle Service? sign with your name. If your flight is delayed or you're coming in from an international flight, we do understand that it may take longer for custom clearance and will wait as long as we can. If you have been delayed and cannot find your driver on arrival please call 02890 431322 or 07809503063.

What time will I be picked up going to the airport?

The pick-up time will be given on your confirmation e-mail. We will normally pick you up 3hrs before your scheduled flight. Please call 02890 431322 if there is a change on your pick up address.

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